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Our 24/7 technical support and sales team is ready to assist you with prompt responses.
<5 min
Average Response Time
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Support Channels
98.5%
Customer Satisfaction
Our Contact Channels
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Istanbul Office
Headquarters
-
Yeşilköy, Atatürk Cad., EGS Business Center Park B2 Blok No:1
34149 Bakırköy / Istanbul, Turkey - +90 850 270 0511
- istanbul [at] vps.tc
- Open 24/7
USA Office
US Regional Office
-
1308 Coffeen Ave
Sheridan, WY 82801, USA - +90 850 270 0511
- newyork [at] vps.tc
- Open 24/7
💬 Frequently Asked Questions
Contact FAQ
Most frequently asked questions about our contact channels
You can contact us through live chat, ticket system, phone or email channels for technical support. Our 24/7 technical support team is ready to assist you.
The ticket system allows you to record and track your technical support requests. You can open new tickets and track existing ones through the "Support" section in your customer panel.
For all billing and payment related questions, you can email billing [at] vps.tc or reach our finance team through live chat.
For pre-sales consultation, you can email sales [at] vps.tc, call us at +90 850 270 0511, or send a message via our WhatsApp Business line.
For urgent technical issues, we recommend using live chat or phone channels first. These channels provide you with the fastest response time.
Yes! You can visit our Istanbul and USA offices by appointment. Please contact us in advance to schedule an appointment.
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